FAQ

FAQS

Have Questions? We’ve Got Answers.

At The Haven Energy Resources, we’re committed to helping you make informed decisions about solar energy. Whether you’re exploring solar solutions for your home, business, or rural project — or looking to purchase quality products like inverters, panels, and batteries — this page answers some of the most common questions our customers ask. If you need more information, feel free to reach out. We’re always here to help.

We specialize in solar power system installations for homes, businesses, and industrial sites. We also provide solar-powered rural electrification solutions and sell high-quality solar products such as inverters, panels, batteries, and charge controllers.

We are based in Lagos, Nigeria, but we serve clients across the country, including rural and hard-to-reach areas.

We do both. We supply premium solar products including solar panels, inverters, deep-cycle batteries, and other accessories, and also offer full installation and maintenance services.

Absolutely. Our experienced engineers will assess your energy needs and recommend a customized solar solution that suits your budget and usage.

Our systems include efficient battery backup and hybrid inverter setups, ensuring consistent power supply even during cloudy days or at night.

We offer manufacturer warranties on all our products and a one-year workmanship warranty on installations. Extended maintenance packages are also available.

Yes, we provide ongoing technical support, routine maintenance, and system upgrades to keep your solar solution running optimally.

Yes. While the initial cost of installation can be high, solar systems significantly reduce electricity bills and fuel costs over time, making them a smart long-term investment.

Yes, we install hybrid systems that can work alongside the national grid or backup generators to provide seamless power supply.

Yes, solar panels still generate electricity on cloudy days, though their efficiency may be reduced. Modern solar panels are designed to capture sunlight even in low-light conditions. Solar systems generate power close to where it is consumed, minimizing energy loss from long-distance grid transmission. Solar panels can be installed in urban, rural, and remote areas, making solar energy accessible to a wide range of users.